Management Skills

EFFECTIVE AND DYNAMIC LEADERSHIP
(2 DAYS)

The successful organisation has one major attribute that sets it apart from unsuccessful organisations: dynamic and effective leadership. Effective leadership helps an organisation through times of peril. It makes a business organization successful. It enables a not-for-profit organization to full fill its mission. The absence of leadership is equally dramatic in its effects.

LEADERSHIP & SUPERVISORY SKILLS
(2 DAYS)

The role of leaders and supervisors are vital and important. Leadership and supervisory effectiveness entails keeping people focused on moving the organization’s goal. But, most importantly it will see leaders achieving departmental goals within the context of the ongoing, day-to-day complexities of the organization.

EFFECTIVE COMMUNICATION & NEGOTIATION SKILLS
(2 DAYS)

Effective communication is a critical element of successful supervision and leadership. The ability to navigate through tense discussions opens doors in the business world that may have otherwise closed. From one-on-one discussions to group presentations, from daily emails to project proposals, managers can get positive results using proven communication techniques.

EFFECTIVE PRESENTATION SKILLS
(2 DAYS)

Presentations are a vital part of the business world. They are used to demonstrate, inform, and persuade viewers. Many times when we are given the task of presenting to a crowd we can lose sight of the objective because of the stress involved in developing the presentation.

EMOTIONAL INTELLIGENCE FOR PERSONAL LEADERSHIP
(2 DAYS)

For most people, emotional intelligence (EQ) is more important than one’s intelligence (IQ) in attaining success in their lives and careers. As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them.

CREATING AN ENTREPRENEURIAL MINDSET AT WORKPLACE
(2 DAYS)

An entrepreneurial mindset is a set of beliefs, thought processes, and ways of viewing the world that drives entrepreneurial behaviour. Typically, entrepreneurs firmly believe it’s possible to improve their life situation and live life on their own terms. They also believe in their ability to learn, grow, adapt, and succeed.

CONFLICT MANAGEMENT
(2 DAYS)

Conflict is common. Everyone has different interests, opinions and agendas. Experts in management claim that most supervisors and managers invest as much as a fifth or more of their valuable time in conflict management. Conflict in the workplace may be focused on differences about work practices, different needs and preferences, personality clashes, or a variety of other situations and circumstances leading to confrontations between or among employees.

DEALING WITH DIFFICULT PEOPLE EFFECTIVELY
(2 DAYS)

This ‘Dealing with Difficult People’ training consists of a 2 day course that educates candidates on efficient methods of resolving conflict and turning it into an opportunity. The management of conflict, therefore, enables an organisation to strengthen their business by improving relationships between employees making for a more cohesive team. It also emphasises that personal differences are not an issue but the way that they are dealt with is what creates the conflict.

STRATEGIC THINKING & INNOVATION
(2 DAYS)

Strategic thinking and innovation are now essential elements of an effective leader’s work. To maintain their organization’s competitive edge, leaders at all levels of an organization need to evaluate and prioritise work, according to strategic goals. A successful strategic process engages everyone in the ongoing strategy of an organization, rather than just leaving it to individuals.

TIME AND PRIORITY MANAGEMENT
(2 DAYS)

Time is money – lots of it gets lost in disorganization and disruption. Time to get out of your mental rut. Think new thoughts about the time you have. Discover new ways of doing things, and feel more in control of your life. Get a grip on your office space, organize your work flow, learn how to use your planner effectively, say no without guilt, and delegate some of your work to other people.

PROBLEM SOLVING AND DECISION MAKING SKILLS 
(2 DAYS)

Decision-making and problem-solving are both psychological words that are frequently used interchangeably. Furthermore, it should be emphasised that these two terms are not interchangeable and are not synonymous.
In the corporate environment, decisions need to be made and problems to be solved on a daily basis by people of all levels. 

EFFECTIVE SUPERVISORY SKILLS
(2 DAYS)

The role of leaders and supervisors are vital and important. Leadership and supervisory effectiveness entails keeping people focused on moving the organization’s goal. But, most importantly it will see leaders achieving departmental goals within the context of the ongoing, day-to-day complexities of the organization.

STRESS MANAGEMENT
(2 DAYS)

Stress is a fact of life, wherever you are and whatever you are doing. You cannot avoid stress, but you can learn to manage it so it doesn’t manage you. There are numerous causes of stress in our lives; many of which unfortunately cannot be avoided. The goal is to learn to reduce the amount of stress in your life while at the same time increasing your ability to manage it when those unavoidable situations occur.