DISC Communication

Overview

This two-day program leverages the DISC behavioural style framework to enhance team communication, cooperation, and self-awareness. Participants will identify their own behavioural styles, understand the styles of others, and learn to adapt communication for more effective collaboration.

Learning Objectives

• Identify your personal behavioural style and its influence on communication.
• Recognize and appreciate the behavioural styles of colleagues.
• Adapt communication and interaction strategies to improve teamwork and collaboration.

Course Outline (Sessions)

1. Program Introduction: Welcome, course overview, and clarification of learning objectives.
2. Personality and Decision-Making: Defines personality and examines how it influences thinking, behaviour, and decision-making.
3. Behaviour and Emotional Intelligence: Explores the connection between values, perspective, emotional intelligence, and effective interpersonal communication.
4. DISC – Four Behavioural Styles: Interactive session on Dominance, Influence, Steadiness, and Compliance, including video examples and practical insights.
5. Interpreting DISC Assessments: Guidance on reading DISC graphs and understanding participants’ own assessment results.
6. Communicating Across Styles: Strategies to identify others’ behavioural styles and adjust communication to improve influence and cooperation.
7. Conclusion and Action Planning: Q&A, course evaluation, and development of personal strategies for applying DISC insights.

Duration

2 Full Days

Target Audience

Suitable for all levels of staff seeking to improve team communication, collaboration, and interpersonal effectiveness.

Learning Methodology

The program applies five core adult learning principles:

1. Highly Engaging: Techniques that appeal to both the head and heart.
2. Interactive: Mix of experience-sharing, discussions, and practice activities.
3. Innovative: Integration of the latest tools, insights, and DISC research.
4. Participative: Socratic approach encouraging participants to own their learning and behavioural development.
5. Experiential: Hands-on exercises designed to immerse participants in active learning with energy and impact.

Program Benefits for the Organization

• Stronger collaboration and team synergy through better understanding of behavioural styles.
• Improved conflict management and reduced misunderstandings.
• Enhanced ability to influence, motivate, and engage colleagues.
• Greater self-awareness and confidence in interpersonal interactions.

Customization & Flexibility

The program can be tailored to reflect specific team dynamics, communication challenges, and organizational context for immediate applicability.

Facilitator Profile

Delivered by an experienced facilitator with expertise in corporate training, leadership development, and behavioural coaching. (Full profile available upon request.)

Impact Measurement

• Participant feedback and reflections.
• Role-play exercises and activity-based assessments.
• Action plans to ensure application of DISC insights post-training.

Logistics

• Group Size: Up to 25 participants per session (recommended).
• Delivery Format: Face-to-face, hybrid, or virtual options available.
• Materials Provided: Participant workbook, slides, case studies, and reflection tools.